Q. What are the registration fees?
A. Registration fees and categories are listed here:
http://wcume2017.org/registration

Different fees vary according to the different categories: physicians (SUSME Member,
cPOCUS Member, or non-member), allied health professionals, and
students/residents. The payment date is also important as it affects the fees
according to these periods: early, regular, and late/onsite.

Q. What is included in the registration fees?
A. Registration fees for all participants include access to all sessions and the Exhibit
Hall, the Welcome Reception, Coffee breaks, lunches, poster sessions, and digital
delegate materials.

Q. What is NOT included in the registration fees?
A. Congress participants are responsible for covering all congress and travel
expenses, such as airline tickets, hotel accommodation, transfer to and from the
airport, breakfast, supper, etc. See inclusions above.

Q. How do I register for the Congress?
A. Registrations can only be made online at http://wcume.tech4pco.com
Please create a user account. If you already have one, simply log in with your email
and password to continue the registration process.

Q. I just registered under the student/trainee/fellow/resident and was entitled to a
lower registration rate. Do I need to show document proof of my student status?
A. Yes. Students (all levels, including graduate or undergraduate) must upload a
scanned copy of a VALID student ID (pdf format) on their dashboard validating their
status when registering online successfully. Simply go on the dashboard and click
on “Student Validation” to upload the file and save. Failure to provide this document
may result in higher fees.

Q. How can I register as a Member of the Society of Ultrasound in Medical
Education (SUSME) and benefit from the reduced member rate for physicians?
A. To qualify for the reduced physician SUSME member fee, you must be a member
in good standing of the Society of Ultrasound in Medical Education (SUSME). For
membership enquiries, go to: http://www.susme.org/membership-registration-2/

Q. How can I register as a Member of the Canadian Point of Care Ultrasound
Society (cPOCUS) and benefit from the reduced member rate for physicians?
A. To qualify for the reduced physician cPOCUS member fee, you must be a member
in good standing of the Canadian Point of Care Ultrasound Society (cPOCUS). For
membership enquiries, go to: http://www.cpocus.ca

Q. When is the early registration deadline?
A. The early registration deadline is June 30, 2017. The fees increase after that date.

Q. Can I register and pay later?
A. Yes, you may. However, the payment must fall within the same pay period,
otherwise the prevailing fees will apply. See pay periods at
http://wcume2017.org/registration

Q. Is there a deadline to register for the Congress?
A. Participants who have a role in the program (either as invited speaker, chair, or
abstract presenter) must register and pay the registration fees in full by June 30,
2017. Failure to do so will result in withdrawal from the program.
Participants who will simply attend and will not take part in the Congress program
can register online as per the fee schedule:
– Early: up to June 30, 2017
– Regular: July 1st to September 15, 2017
– Late/Onsite: September 16 to October 5, 2017.
Registrations will be accepted onsite as of October 12, 2017, at the late/onsite fees.

Q. How can I pay the registration fees?
A. Preferred method: By credit card (VISA or MasterCard) online. Please note that
American Express (AMEX) is not accepted. Other methods of payment include
cheque or wire. If you are sending a wire, a $30 CAN fee will apply.
For cheque and wire payments, please make sure that you send your payment
within 2 weeks after you have registered successfully. The payment must be sent
within the same payment period (early, regular, or late), otherwise the higher fee
will apply.
Registrations by phone or fax are not accepted.

Q. How do I get an invoice?
A. As soon as you make your payment, you will be able to print, save (as pdf) or
email an invoice. The system also allows you to do this even when there is an
outstanding balance. Please verify the invoice once you have finished registering to
make sure the balance is correct.

Q. Can I receive an invoice under another Institution?
A. Yes. If you require an invoice to be issued to another institution, you have the
possibility to do so by changing the billing address during the online registration
process. Make sure you enter the information in the field “Alternate Billing
Address”. You may also enter a VAT number or reference number here too. This
must be done before you confirm your registration.

Q. How do I verify my registration or make changes?
A. You can verify your registration by going to the Registration module on your
dashboard. If you haven’t pressed the ‘Confirm my Registration’ button, you can
make any changes by clicking on the button ‘Modify’ for each step. If you have
already confirmed your registration, please send an email to the registration
department at carole@iseventsolutions.com to and specify your request.

Q. Will I receive a registration confirmation letter after I have finished registering?
A. No. As soon as you pay your registration with a credit card, it means your
registration is paid and confirmed.
You will be able to print, save (as pdf) and email the invoice on your own. However,
if you pay by cheque or wire, we will send you a receipt once the payment has been
processed by the registration department.

Q. Can I cancel a paid registration?
A. To cancel your registration and receive a refund, a written request must be
received by email at carole@iseventsolutions.com before July 15, 2017. See
Cancellation and Refund Policy below:

Participants unable to attend the WCUME 2017 will be entitled to a full refund (less
25% for administrative charges), provided that a written request is received by the
Congress Secretariat (IS Event Solutions) by July 15, 2017. Please email refund
request to carole@iseventsolutions.com. The Organizers regret that refunds will not
be considered for requests received after this date. All approved refunds will be
issued after the WCUME 2017 Congress on or before January 15, 2018.

Q. Can I transfer my paid registration to another colleague?
A. Yes. The participant who has the original payment in his file must contact the
registration department at carole@iseventsolutions.com and specify the details for
a transfer of payment and indicate the name of the new registrant. Please note that
the new person must already have a user account in the system. If he does not, he
must create one. The registration department will then be able to make the transfer
of payment.

Q. What are the social events during the Congress?
A. There are 2 social events: 1) Welcome Reception (October 12) which is included
in your registration fees. Extra tickets can be purchased at $50 per person.
2) The Congress Farewell Party (October 14): if you plan on attending the party, a
reservation fee of $40 applies for registrants. Extra tickets can be purchased at
$100 per person.

Q. How can I obtain an invitation letter for visa purposes?
A. An official invitation letter, which will assist you in obtaining a Visa to attend the
Congress, will ONLY be issued after you have registered and paid your registration
fees in full. Look for the module “Invitation letter for visa” on your dashboard. Click
on the words and complete the required information. You will be able to generate a
letter in pdf format.
Please note that Participants requesting a visa invitation letter to be sent to them by
priority mail will be charged $100 per delivery address.

Q. My visa application was refused by the VISA Immigration Office. Can I get a
refund of my registration payment?
A. The Congress will refund the fees paid in full, less $50 CAN for administration
charges if you submit a written refund request with visa refusal supporting
documents by October 9, 2017. Please send your official paperwork by email to
carole@iseventsolutions.com

Q. Do I need an Electronic Travel Authorization (eTA) to come to Canada?
A. Yes, unless you are travelling with a valid visa or you are a U.S. citizen. If you are a
dual Canadian citizen used to travelling to or transiting through Canada by air with a
non-Canadian passport, you will need a valid Canadian passport to board your flight.

Q. How long does it take to obtain a visa?
A. Visa processing times vary from country to country. Please consult this website:
http://www.cic.gc.ca/english/information/times/index.asp

Q. Which activities are open to the general public?
A. None. To be able to participate in any Congress activity, you must be registered to
the Congress.

Q. Will the sessions be translated into French?
A. No simultaneous translation will be available.

Q. When will I get my certificate of attendance?
A. Certificates of attendance will be emailed shortly after the Congress.

Welcome Reception: included in your registration fees. Extra tickets are available for purchase at a cost of $50 per person.

Congress Farewell Party/Social Event: if you wish to attend the Congress Farewell Party, a reservation fee of $40 is applicable for registered participants. Extra tickets are available for purchase at a cost of $100 per person.

Policy on Respectful Dialogue

The 5th World Congress on Ultrasound in Medical Education welcomes a wide diversity of researchers, scientists, clinicians, and trainees in the medical community every year. Participants are encouraged to keep criticism constructive, and avoid personal attacks in sessions, in online discussion boards and in social media. Debate of ideas is encouraged, allowing participants to enjoy a lively and stimulating Congress.

Policy on Social Media Use and Congress mobile app

We encourage the use of social media and the Congress mobile app before, during, and after the Congress in order to share information and to network with others. However, we ask all Congress participants to adhere to the following guidelines:

• Blog or tweet about what you are hearing and learning, but refrain from sharing information when the speaker explicitly requests this. Talks are tweetable at https://twitter.com/wcume17 and shareable by default, but speakers can request that specific details or slides not be shared.
• Whenever possible, use the hashtag #WCUME2017 to discuss the Congress.
• Converse and network with other attendees before, during, and after the Congress.
• Provide feedback to the Congress committees, we encourage participants to post and discuss topics of interest as well as ideas for future meetings.
• Communicate with respect and consideration for others, keeping criticism constructive.
• Do not engage in rudeness or personal attacks.

Policy on Gender Equality

The 5th World Congress on Ultrasound in Medical Education strives to achieve gender representation in line with the gender balance in our medical community at varying career stages. The Congress aims to achieve this by gender balance throughout the organization of the scientific program planning process.

Participants unable to attend the WCUME 2017 will be entitled to a full refund (less 25% for administrative charges), provided that a written request is received by the Congress Secretariat (IS Event Solutions) by July 15, 2017. Please email refund request to carole@iseventsolutions.com. The Organizers regret that refunds will not be considered for requests received after this date. All approved refunds will be issued after the WCUME 2017 Congress on or before January 15, 2018.

UNFORESEEN CIRCUMSTANCES

In case it would become inadvisable, commercially impracticable, illegal or impossible to hold the Congress as planned for reasons that are beyond our reasonable control, including but not limited to strikes or lockouts, riots, embargoes, boycott, power failures or prolonged shortage of energy supplies, fire, flood, hurricane, earthquake, acts of state or governmental action, war, armed conflict or warlike conditions including actual or apprehended terrorism, disaster, curtailment of transportation facilities (including because of weather conditions) preventing or delaying attendance by a significant number of registered participants, disease or medical epidemics or outbreaks, or any other reasons that constitute force majeure, the following conditions will apply.

We may elect one of the following remedies: (a) to cancel the Congress; or (b) to suspend the Congress for the duration of the impending circumstances; or (c) to hold the Congress as planned. In either case, any registration fees that will have been paid to us will not be refunded and we will not be responsible for any loss, damage, injury, claims, costs or expenses of any kind whatsoever by reason of any cancellation, rescheduling, postponement or alteration of the Congress.

If we elect to cancel the Congress and we thereafter determine that we can cover our costs and expenses, we would to the extent possible affect the remaining funds (after accounting for a reserve fund to be determined by us) to reimburse pro rata those who would have paid registration fees. All such payments would be made after the WCUME 2017 Congress on or before January 15, 2018.

Visa Invitation Letters

Official letters of invitation for visa applications are available to REGISTERED and PAID participants via the participant’s profile dashboard. These letters do not and cannot commit the Organizing Committee to any financial obligation. Should the visa not be granted to the applicant, the registration fee will be reimbursed in full, less $50 CAN administration charge. The deadline to submit a written refund request due to visa refusal is October 9, 2017. Official paperwork must be sent by email to carole@iseventsolutions.com.

Participants requesting a visa invitation letter to be sent to them by priority mail will be charged $100 per delivery address.

Electronic Travel Authorization (eTA)

Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travellers with a valid visa. Read about the changes and how they may affect you.
For more information, please read here.

If you are a dual Canadian citizen used to travelling to or transiting through Canada by air with a non-Canadian passport, you can no longer do so. You now need a valid Canadian passport to board your flight.

We encourage participants from countries that require a visa to apply as early as possible. Visa processing times vary by country. Please consult this website.